Menu

Terms


Ordering Procedures: Our order desk is open Monday to Friday and Sunday from 9 am to 3pm. We are closed all statutory holidays. All standard wholesale orders must be placed by 3:00 pm the day previous to a scheduled delivery day.

 

Voice mail Orders: The order desk staff will confirm orders left on our voice mail on the next business day. Upon confirmation, delivery will be scheduled. Call 604 732-8473 to place order.


Fax & Email Orders: The order desk staff will confirm orders received in our email or received by fax on the next business day. Upon confirmation, delivery will be scheduled. Fax # 604 732-8433 and email address: order@trumpsfood.com

 

Large Orders: Any product of any one flavour over the following units require 3-business days notification: 10 cakes, 10 cheesecakes, 10 Tarts or Pies, 10 dozen bars, 10 dozen cookies, 20 loaves, 5 boxes Petit fours, 2 Boxes mini tartlets, 3 dozen individual desserts.

 

Returns: Please check over all products carefully at time of delivery. Should there be any problems with our product contact us immediately (within 24 hours of receiving product) and return the item to us. We will evaluate the situation and credit accordingly.

 

Restocking charges: There will be a 20% re-stocking fee for orders that have not been pick on the date arrange.

 

Pick up Wholesale Orders: Pick up wholesale orders must be placed by 3:00 pm the day previous to a scheduled pick-up day. Minimum order for wholesale pick up is $50.00 if paying COD exact change or cheque is needed. This service is only available Monday thru Friday from 8:30 am to 4:30 pm.


Delivery Zones & Minimums:

 

Downtown Vancouver, Commercial Drive, East Vancouver, Kitsilano, Fairview, Marpole, and UBC is Monday to Saturday. Free delivery for orders over $100.00. For orders under $100.00, there is a fee of $50.00.

 

North Vancouver and West Vancouver is Wednesday and Saturday. Free delivery for orders over $100.00. For orders under $100.00, there is a fee of $50.00.

 

New Westminster and Burnaby is Monday, Wednesday and Friday. Free delivery for orders over $150.00. For orders under $150.00, there is a fee of $50.00.

 

Langley, Maple Ridge and Pitt Meadows is Friday only. Free delivery for orders over $150.00. For orders under $150.00, there is a fee of $50.00.

 

Richmond, Delta, Surrey, and Coquitlam is Tuesday, Thursday and Saturday. Free delivery for orders over $150.00. For orders under $150.00 there is a fee of $50.00.

 

*Please note if you require delivery on a day we do not go to your area; please order over $350 for free delivery. For orders under $350 there is a fee of $50.

 

Whistler, Pemberton, Squamish, Lions Bay is Monday to Friday. Free delivery for orders over $200.00. For orders under $200.00 there is a fee of $40.00. All orders to this region are pre-paid or on account.

 

B.C. Interior: Free delivery for orders over $550.00. For orders under minimum, there will be an additional delivery charge.

 

Vancouver Island & Victoria: Free Delivery for orders over $425.00. For orders under minimum there will be an additional delivery charge.

 

Terms: All orders are COD or pre paid unless otherwise arranged. Payment must be ready for driver or product will not be left. Credit application available upon request.

 

Pricing: All prices are subject to change without prior notice.

 

Payment: We accept cash, cheque, Visa or MasterCard. There is a $25.00 NSF charge applied to all NSF cheques. There is an interest charge of 2% applied to all over due accounts.


** PLEASE NOTE ALL WHOLESALE MENU ITEMS & PRICING ARE SUBJECT TO CHANGE WITHOUT NOTICE.**